Multi-Unit District Leader – Growth & Operations

Dunkin' | ZSC Enterprises; Rockmart (GA); On-site; USD 80,000 - 110,000; Full time

Job summary

Dunkin is seeking a District Manager to lead 5-7 Dunkin' restaurants in the Georgia area. You will coach Restaurant Managers, drive guest experience, and ensure profitability through strong operations and brand adherence.

Responsibilities include leadership development, store visits, and collaboration with franchise ownership and Dunkin Brand Field Operations to execute goals, promotions, and new initiatives.

Qualifications

• 3+ years of multi-unit restaurant, retail, or hospitality experience preferred.
• Strong leadership, communication, coaching, and problem-solving skills.
• Basic financial and computer skills.
• Guest-focused with strong business acumen.
• Ability to work in a fast-paced environment and travel between restaurants.

Responsibilities

• Recruit, train, coach, and develop Restaurant Managers.
• Build a culture of accountability, teamwork, and high performance.
• Develop future leaders and maintain strong management teams.
• Ensure restaurants meet Dunkin Brand, food safety, cleanliness, and operational standards.
• Conduct regular store visits and follow up on action plans.
• Ensure successful execution of LTOs, promotions, new products, and Brand initiatives.
• Drive sales, transactions, guest satisfaction, and loyalty.
• Understand local market and competitor trends.
• Coach teams on speed, service, accuracy, and hospitality.
• Support local marketing and sales-building initiatives.
• Manage labor, food cost, waste, and controllable expenses.
• Review sales and P&L performance and create action plans to improve profitability.
• Ensure proper cash handling and operational controls.
• Set clear goals and expectations for each restaurant.
• Analyze performance and hold managers accountable for results.
• Partner with franchise ownership and Dunkin' Brand Field Operations.
• Lead district meetings and communicate company priorities.

Skills

Multi-unit management

Leadership

Communication

Problem solving

Financial literacy

Travel readiness

Computing skills

Guest focus

Job description

Dunkin is seeking a District Manager to lead 5-7 Dunkin' restaurants in the Georgia area. You will coach Restaurant Managers, drive guest experience, and ensure profitability through strong operations and brand adherence.

Responsibilities include leadership development, store visits, and collaboration with franchise ownership and Dunkin Brand Field Operations to execute goals, promotions, and new initiatives.