Multi-Unit District Leader - Growth, People & Profit

Dunkin' | ZSC Enterprises; Lithia Springs (GA); On-site; USD 95,000 - 130,000; Full time

Job summary

Dunkin' in Lithia Springs, GA is seeking a District Manager to lead 5-7 Dunkin' restaurants with a focus on developing Restaurant Managers, driving sales, and upholding brand standards. You will oversee guest experience, profitability, and operations across the portfolio.

You will coach teams, conduct store visits, and partner with local marketing to execute initiatives, while ensuring food safety and consistency across locations.

Qualifications

• 3+ years of multi-unit restaurant, retail, or hospitality experience preferred.
• Strong leadership, communication, coaching, and problem-solving skills.
• Basic financial and computer skills.
• Guest-focused with strong business acumen.
• Ability to work in a fast-paced environment and travel between restaurants.

Responsibilities

• Recruit, train, coach, and develop Restaurant Managers.
• Build a culture of accountability, teamwork, and high performance.
• Develop future leaders and maintain strong management teams.
• Ensure restaurants meet Dunkin Brand, food safety, cleanliness, and operational standards.
• Conduct regular store visits and follow up on action plans.
• Ensure successful execution of LTOs, promotions, new products, and Brand initiatives.
• Drive sales, transactions, guest satisfaction, and loyalty.
• Understand local market and competitor trends.
• Coach teams on speed, service, accuracy, and hospitality.
• Support local marketing and sales-building initiatives.
• Manage labor, food cost, waste, and controllable expenses.
• Review sales and P&L performance and create action plans to improve profitability.
• Ensure proper cash handling and operational controls.
• Set clear goals and expectations for each restaurant.
• Analyze performance and hold managers accountable for results.
• Partner with franchise ownership and Dunkin Brand Field Operations.
• Lead district meetings and communicate company priorities.

Skills

Multi-unit leadership

Leadership

Communication

Coaching

Problem-solving

Financial acumen

Computer skills

Guest service mindset

Travel

Job description

Dunkin' in Lithia Springs, GA is seeking a District Manager to lead 5-7 Dunkin' restaurants with a focus on developing Restaurant Managers, driving sales, and upholding brand standards. You will oversee guest experience, profitability, and operations across the portfolio.

You will coach teams, conduct store visits, and partner with local marketing to execute initiatives, while ensuring food safety and consistency across locations.