Multi-Unit District Leader — Growth, Equity & Stock

Public Storage; New York (NY); On-site; USD 105,000 - 121,000; Full time

Benefits offered by this job

Equity grant

Stock program dividends

Career opportunities nationwide

Extensive training and coaching

Healthcare programs

401(k) with employer match

Paid time off

Weekday schedule

Job summary

Public Storage is seeking a District Manager in New York to lead a portfolio of properties, drive sales and deliver exceptional customer experiences. You will recruit, coach and develop a frontline team, oversee assets and vendor management, and use analytics to grow the business.

You will manage operations with a focus on audits, safety and customer satisfaction, while promoting internal advancement and a Monday–Friday schedule with comprehensive benefits.

Qualifications

• Relocation: future relocation ability is important for growth.
• Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
• Proven track record of top tier performance
• Experience managing operational audits and payroll budgets
• Exceptional communication and time management skills
• Bachelor's Degree preferred
• 6 work weekends (Sat or Sun, 1 per year) during peak season
• Occasional travel required to other markets for support

Responsibilities

• Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees
• Drive your team with effective communication and provide coaching on customer service and sales strategies
• Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention
• Conduct monthly property audits and ensure operational standards and safety compliance are met
• Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
• Address customer inquiries and concerns promptly in a professional manner
• Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district
• Communicate effectively with customers, colleagues and team-members

Skills

Leadership

Communication

Time management

Sales

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Public Storage is seeking a District Manager in New York to lead a portfolio of properties, drive sales and deliver exceptional customer experiences. You will recruit, coach and develop a frontline team, oversee assets and vendor management, and use analytics to grow the business.

You will manage operations with a focus on audits, safety and customer satisfaction, while promoting internal advancement and a Monday–Friday schedule with comprehensive benefits.