Multi-Unit Area Coach - Lead & Elevate 4-10 Restaurants

Hospitality Restaurant Group; Pittsfield (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Mileage reimbursement

Job summary

Taco Bell Franchisee in Pittsfield (MA) seeks an Area Coach to lead a portfolio of 4–10 restaurants, ensuring RGM performance and adherence to operating plans. You will guide coaching, 4 Rights implementation, and strategic rollouts while maintaining strong customer relations.

The ideal candidate brings 5 years of multi-unit management, strong communication, and proven ability to drive customer satisfaction and financial results across the area. Travel between stores is required.

Qualifications

• 5 years of successful, operational multi-unit management experience.
• Proven ability to achieve high customer satisfaction, financial performance and employee satisfaction.
• Strong communication and interpersonal skills; conflict resolution ability.
• Exceptional team-building capability and coaching/ development of managers.
• Basic business math and accounting skills; strong analytical decision making.
• Must have reliable transportation and valid driver’s license.
• Must be able to travel between designated stores daily.
• Background checks are run on all management employees.

Responsibilities

• Provide leadership and supervision of approximately 4–10 Taco Bell restaurants.
• Find, hire and develop RGMs, Assistant General Managers and Shift Managers.
• Coach RGMs on the 4 Rights and give regular feedback in 1:1 sessions.
• Lead product and program rollouts with RGMs to ensure success.
• Analyze area financials and monitor performance trends.
• Resolve customer complaints promptly while maintaining positive relations.
• Demonstrate a positive, enthusiastic attitude with staff and customers.

Skills

Leadership

Multi-unit mgmt

Customer satisfaction

Communication

Analytical skills

Team building

Conflict resolution

Computer literacy

Driver's license

Travel readiness

Job description

Taco Bell Franchisee in Pittsfield (MA) seeks an Area Coach to lead a portfolio of 4–10 restaurants, ensuring RGM performance and adherence to operating plans. You will guide coaching, 4 Rights implementation, and strategic rollouts while maintaining strong customer relations.

The ideal candidate brings 5 years of multi-unit management, strong communication, and proven ability to drive customer satisfaction and financial results across the area. Travel between stores is required.