Multi-Store Growth Manager – Lead, Sell & Scale Stores

SecureSpace Management; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Free 10×15 Self Storage Unit!

401(k) with matching

Medical, Dental, and Vision Benefits

Paid Time Off + company holidays

Job summary

SecureSpace Management LLC is seeking a motivated Multi-Store Manager to oversee multiple self-storage locations, drive unit rentals and customer satisfaction, and support the leadership team.

You will spend time ensuring security, cleanliness, and smooth operations across sites, while coordinating with a US-based success team. Expect frequent travel and a strong emphasis on teamwork and service.

Qualifications

• Minimum (3) years of experience in storage, retail or hospitality.
• Multi-unit experience is preferred but not required.
• Strong use of the English language in verbal and written communication.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Ability to identify potential maintenance, safety, and fire issues.
• Ability to operate roll-up doors for storage units.
• Required to travel on a frequent basis to assigned stores for both regular shift coverage and the ongoing support of team members, customers, and store needs as necessary.

Responsibilities

• Exceed sales goals by promoting unit rentals, unit warranties, moving supplies, and securing positive reviews.
• Guide and assist new customers through the rental process, ensuring transactions are conducted smoothly.
• Reach out personally to potential clients to confirm moving dates and ensure their storage units are secured.
• Manage past due tenants proactively and handle lien/auction paperwork efficiently.
• Provide exceptional customer service to existing clients, meeting their needs.
• Perform daily inspections of the property to ensure security, cleanliness, and upkeep.
• Communicate results and updates to Area Manager, District Manager, and Leadership Team.
• Travel frequently to all assigned locations for scheduled shifts and operational support.
• Be flexible with schedule for weekend and holiday work.

Skills

Customer service mindset

English language proficiency

Teamwork

Communication skills

Ability to identify maintenance and安全

Ability to operate roll-up doors

Travel frequently

Tools

Microsoft Word

Microsoft Excel

Job description

SecureSpace Management LLC is seeking a motivated Multi-Store Manager to oversee multiple self-storage locations, drive unit rentals and customer satisfaction, and support the leadership team.

You will spend time ensuring security, cleanliness, and smooth operations across sites, while coordinating with a US-based success team. Expect frequent travel and a strong emphasis on teamwork and service.