Multi-Store Detective

Giant Eagle, Inc.; Lyndhurst (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Giant Eagle, Inc. in Lyndhurst, OH is seeking a Store Detective to deter shoplifting and assist in apprehensions using CCTV in a multi-store environment.

Candidates should have 1–3 years of security or loss prevention experience, a high school diploma, and be at least 18 years old. This role supports loss prevention and law enforcement partners to keep customers and Team Members safe.

Qualifications

• 1–3 years of experience in security or loss prevention.
• High school diploma or equivalent.
• Able to lift up to 50 pounds.
• Age 18+.

Responsibilities

• Detect and apprehend shoplifters using CCTV in a multi-store environment.
• Use CCTV to create video records for law enforcement and internal use.
• Troubleshoot CCTV equipment malfunctions.
• Provide testimony in court as required by law enforcement.
• Report internal integrity issues to the assigned loss prevention representative.
• Communicate effectively with customers and law enforcement personnel.
• Perform other security and loss prevention duties to ensure a safe environment for customers and Team Members.
• Maintain safety as the top priority for Team Members, guests and products.

Skills

Retail security

CCTV operation

Court testimony

Communication skills

Education

High school diploma

Tools

CCTV system

Job description

Job Summary

Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters.

Job Description

Experience Required: 1 to 3 years
Experience Desired: Experience working in a retail grocery environment/law enforcement or security experience
Education Desired: High school diploma or equivalent
Lifting Requirement: Up to 50 pounds
Travel Required: Regional - Daily, Less than 10%
Age Requirement: At least 18 years of age

Job Responsibilities

• Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment.
• Utilize CCTV to create video records of incidents requested by law enforcement and internal departments.
• Troubleshoot, report and provide solutions for malfunctions in CCTV equipment.
• Provide testimony in court cases as required by law enforcement or court representatives.
• Report possible internal integrity issues to the assigned loss prevention representative.
• Communicate effectively with customers and law enforcement personnel.
• Perform other security and loss prevention duties to ensure a safe and secure environment for customers and Team Members.
• Maintain safety as the top priority for our Team Members, guests and products.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.