Multi-Store Detective

Giant Eagle, Inc.; Brook Park (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Store Detective in Brook Park, Ohio. This role focuses on detecting and apprehending shoplifters using CCTV and standard visual practices. You'll engage with law enforcement and maintain a safe environment for customers and team members.

Ideal candidates should have a high school diploma, effective communication skills, and minor experience in retail or security. The job requires regional travel and a commitment to safety.

Qualifications

• 0 to 1 year of experience, ideally in a retail grocery environment or security.
• Must demonstrate effective communication skills with customers and law enforcement.

Responsibilities

• Detect and apprehend shoplifters in a multi-store environment.
• Utilize CCTV to create video records for incidents.
• Provide solutions for CCTV equipment malfunctions.
• Report issues to loss prevention representatives.

Skills

CCTV operation

Communication skills

Education

High school diploma or equivalent

Job description

Job Summary

Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters.

Qualifications

• Experience Required: 0 to 1 year
• Experience Desired: Experience working in a retail grocery environment/law enforcement or security experience
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Travel Required: Regional - Daily, Less than 10%
• Age Requirement: At least 18 years of age

Responsibilities

• Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment.
• Utilize CCTV to create video records of incidents requested by law enforcement and internal departments.
• Troubleshoot, report and provide solutions for malfunctions in CCTV equipment.
• Provide testimony in court cases as required by law enforcement or court representatives.
• Report possible internal integrity issues to the assigned loss prevention representative.
• Communicate effectively with customers and law enforcement personnel.
• Perform other security and loss prevention duties to ensure a safe and secure environment for customers and Team Members.
• Maintain safety as the top priority for our Team Members, guests and products.