Multi-Store Detective

Giant Eagle, Inc.; Cleveland (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Giant Eagle, Inc. in Cleveland seeks Store Detective to deter and apprehend shoplifters across our locations. You will rely on CCTV and field observation to identify incidents and support security operations.

Ideal candidates have 1–3 years in retail security or law enforcement, a high school diploma, and a commitment to safety. This role emphasizes teamwork, deters theft, and ensures a secure environment for customers and Team Members.

Qualifications

• High school diploma or equivalent required.
• 1–3 years experience preferred in retail security or law enforcement.
• Experience in a grocery environment is desirable.

Responsibilities

• Detect and apprehend shoplifters using visual observation and CCTV in a multi-store environment.
• Utilize CCTV to record incidents for law enforcement and internal use.
• Troubleshoot CCTV equipment and report malfunctions.
• Provide testimony in court cases as required by law enforcement or court representatives.
• Report potential internal integrity issues to loss prevention.
• Communicate effectively with customers and law enforcement personnel.
• Perform other security and loss prevention duties to maintain a safe environment.
• Maintain safety as the top priority for team members and customers.

Skills

Shoplifting prevention

CCTV operations

Court testimony

Education

High school diploma or equivalent

Tools

CCTV systems

Job description

Job Summary

Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters.

Job Description

Experience Required: 1 to 3 years
Experience Desired: Experience working in a retail grocery environment/law enforcement or security experience
Education Desired: High school diploma or equivalent
Lifting Requirement: Up to 50 pounds
Travel Required: Regional - Daily, Less than 10%
Age Requirement: At least 18 years of age

Job Responsibilities

• Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment.
• Utilize CCTV to create video records of incidents requested by law enforcement and internal departments.
• Troubleshoot, report and provide solutions for malfunctions in CCTV equipment.
• Provide testimony in court cases as required by law enforcement or court representatives.
• Report possible internal integrity issues to the assigned loss prevention representative.
• Communicate effectively with customers and law enforcement personnel.
• Perform other security and loss prevention duties to ensure a safe and secure environment for customers and Team Members.
• Maintain safety as the top priority for our Team Members, guests and products.