Multi-Store Detective

Giant Eagle, Inc.; Waterloo (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

Giant Eagle, Inc. is seeking Store Detectives to support multiple locations in detecting and apprehending shoplifters. The role emphasizes CCTV-based surveillance, incident documentation, and collaboration with law enforcement to maintain a secure store environment.

You will participate in court testimony when required and report any internal integrity concerns. The position requires up to 50 pounds lifting, regional travel, and a focus on safety for customers and Team Members.

Qualifications

• Experience in a retail environment or security preferred.
• Strong observation and reporting skills.
• Ability to work in a multi-store environment.

Responsibilities

• Detect and apprehend shoplifters with CCTV and visual surveillance.
• Create video records of incidents for law enforcement and internal use.
• Troubleshoot CCTV equipment malfunctions and report issues.
• Provide testimony in court as required by law enforcement or court personnel.
• Report integrity concerns to loss prevention.
• Communicate effectively with customers and law enforcement.
• Perform other security and loss prevention duties to ensure safety.
• Maintain safety as the top priority for team members and customers.

Skills

Retail/Loss Prevention

Customer Interaction

Education

High school diploma or equivalent

Tools

CCTV Systems

Job description

Job Summary

Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters.

Job Description

• Experience Required: 1 to 3 years
• Experience Desired: Experience working in a retail grocery environment/law enforcement or security experience
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Travel Required: Regional - Daily, Less than 10%
• Age Requirement: At least 18 years of age

Job Responsibilities

• Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment.
• Utilize CCTV to create video records of incidents requested by law enforcement and internal departments.
• Troubleshoot, report and provide solutions for malfunctions in CCTV equipment.
• Provide testimony in court cases as required by law enforcement or court representatives.
• Report possible internal integrity issues to the assigned loss prevention representative.
• Communicate effectively with customers and law enforcement personnel.
• Perform other security and loss prevention duties to ensure a safe and secure environment for customers and Team Members.
• Maintain safety as the top priority for our Team Members, guests and products.