Detective, Store

Giant Eagle, Inc.; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Giant Eagle, Inc. in Cleveland, Ohio is seeking a Store Detective to support loss prevention, detect and apprehend shoplifters, and help keep guests and Team Members safe.

The role uses CCTV and standard observation to document incidents and coordinate with law enforcement when needed. The position emphasizes safety, customer service, and adherence to company policies across a multi-store environment.

Qualifications

• Experience required: 1 to 3 years.
• Education desired: High school diploma or equivalent.
• Lifting requirement: Up to 50 pounds.
• Travel required: Regional - Daily, Less than 10%.
• Age requirement: At least 18 years of age.

Responsibilities

• Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment.
• Utilize CCTV to create video records of incidents requested by law enforcement and internal departments.
• Troubleshoot, report and provide solutions for malfunctions in CCTV equipment.
• Provide testimony in court cases as required by law enforcement or court representatives.
• Report possible internal integrity issues to the assigned loss prevention representative.
• Communicate effectively with customers and law enforcement personnel.
• Perform other security and loss prevention duties to ensure a safe and secure environment for customers and Team Members.
• Maintain safety as the top priority for our Team Members, guests and products.

Education

High school diploma or equivalent

Job description

Job Summary

Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters.

Job Description

• Experience Required: 1 to 3 years
• Experience Desired: Experience working in a retail grocery environment/law enforcement or security experience
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Travel Required: Regional - Daily, Less than 10%
• Age Requirement: At least 18 years of age

Job Responsibilities

• Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment.
• Utilize CCTV to create video records of incidents requested by law enforcement and internal departments.
• Troubleshoot, report and provide solutions for malfunctions in CCTV equipment.
• Provide testimony in court cases as required by law enforcement or court representatives.
• Report possible internal integrity issues to the assigned loss prevention representative.
• Communicate effectively with customers and law enforcement personnel.
• Perform other security and loss prevention duties to ensure a safe and secure environment for customers and Team Members.
• Maintain safety as the top priority for our Team Members, guests and products.