Detective, Store

Giant Eagle, Inc.; Lyndhurst (OH); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k) retirement plan

Bonus potential

Bereavement leave

Vacation days

Paid holidays

Job summary

Giant Eagle, Inc. in Lyndhurst, OH is seeking Store Detectives to deter theft and safeguard customers and team members across our multi-store environment.

You will use CCTV and standard procedures to detect shoplifters, document incidents, provide testimony when needed, and support loss prevention efforts. This role emphasizes safety and teamwork in a busy retail setting.

Qualifications

• 1–3 years of security or related retail experience.
• High school diploma or equivalent.
• Experience with CCTV and loss prevention.

Responsibilities

• Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment.
• Utilize CCTV to create video records of incidents requested by law enforcement and internal departments.
• Troubleshoot, report and provide solutions for malfunctions in CCTV equipment.
• Provide testimony in court cases as required by law enforcement or court representatives.
• Report possible internal integrity issues to the assigned loss prevention representative.
• Communicate effectively with customers and law enforcement personnel.
• Perform other security and loss prevention duties to ensure a safe and secure environment for customers and Team Members.
• Maintain safety as the top priority for our Team Members, guests and products.

Skills

CCTV operation

Investigative skills

Communication skills

Court testimony

Education

High school diploma

Tools

CCTV systems

Job description

Job Summary

Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters.

Job Description

Experience Required: 1 to 3 years

Experience Desired: Experience working in a retail grocery environment/law enforcement or security experience

Education Desired: High school diploma or equivalent

Lifting Requirement: Up to 50 pounds

Travel Required: Regional - Daily, Less than 10%

Age Requirement: At least 18 years of age

Job Responsibilities

• Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment.
• Utilize CCTV to create video records of incidents requested by law enforcement and internal departments.
• Troubleshoot, report and provide solutions for malfunctions in CCTV equipment.
• Provide testimony in court cases as required by law enforcement or court representatives.
• Report possible internal integrity issues to the assigned loss prevention representative.
• Communicate effectively with customers and law enforcement personnel.
• Perform other security and loss prevention duties to ensure a safe and secure environment for customers and Team Members.
• Maintain safety as the top priority for our Team Members, guests and products.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.

The hiring range for this position is $14.75– $21.10 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.