Multi-State Operations Coordinator

Carolina Energy Conservation; Windy Hill Beach (SC); On-site; USD 52,000 - 76,000; Full time

Job summary

Carolina Energy Conservation Klaus Roofing by Carolina Energy Conservation is seeking an organized Operations Associate to oversee day-to-day operations across multiple states. You will coordinate production, scheduling, permits, materials, and communication between sales, production, crews, vendors, customers, and local authorities.

You will ensure jobs stay on schedule, track permits and inspections, manage records, assist with AR and financing docs, and maintain SafeHome/FORTIFIED paperwork.

Qualifications

• Strong organizational and time-management skills.
• Excellent communication and customer service skills.
• Ability to manage multiple projects, locations, and priorities at once.
• Comfortable working with customers, employees, subcontractors, vendors, and local permitting offices.

Responsibilities

• Manage and maintain the production schedule across multiple service areas and states.
• Coordinate installation crews and upcoming jobs.
• Schedule service calls, repairs, warranty work, and follow-up appointments.
• Pull and track required permits for roofing, insulation, and home improvement projects.
• Coordinate permit requirements with cities, counties, municipalities, and other local jurisdictions.
• Track permit approvals, inspections, and required documentation.
• Order materials for upcoming projects.
• Confirm materials are available and ready before scheduled installations.
• Coordinate with vendors, sales, production, and crews.
• Prepare, track, and communicate change orders.
• Communicate with customers regarding scheduling, project updates, and next steps.
• Monitor Accounts Receivable (AR) and follow up on outstanding customer balances.
• Assist with customer financing and required documentation.
• Manage and reconcile Lowe's credit cards and company purchases.
• Maintain accurate and organized job records.
• Complete and track SafeHome / FORTIFIED paperwork.

Job description

Carolina Energy Conservation Klaus Roofing by Carolina Energy Conservation is seeking an organized Operations Associate to oversee day-to-day operations across multiple states. You will coordinate production, scheduling, permits, materials, and communication between sales, production, crews, vendors, customers, and local authorities.

You will ensure jobs stay on schedule, track permits and inspections, manage records, assist with AR and financing docs, and maintain SafeHome/FORTIFIED paperwork.