Sales Support & CRM Campaigns Specialist

Carolina Energy Conservation; Myrtle Beach (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Carolina Energy Conservation is seeking a Sales Support Coordinator to assist our sales team with administrative tasks, customer follow-up, and campaign support. This role is not a direct sales position and emphasizes organization, communication, and CRM data management.

You will aid field reps, review unsold proposals, schedule interviews, prepare reports, and help keep Sales, Production, Marketing, and the Appointment Center aligned.

Qualifications

• Must be tech-savvy and quick to learn new software.
• CRM experience, preferably Salesforce or similar.
• Comfortable across iOS, Windows, and web-based tools.
• Able to troubleshoot basic technology issues.
• Strong, clear communication and organizational skills.
• Excellent attention to detail and follow-through.
• Able to manage multiple priorities in a fast-paced environment.
• Experience in administration, recruiting, customer service, or sales support is preferred.

Responsibilities

• Follow up with customers after sales appointments.
• Review unsold proposals and identify follow-up opportunities.
• Create, schedule, and monitor customer campaigns in Hatch.
• Route customer responses to the appropriate salesperson.
• Assist field sales with software, documents, and customer information.
• Update customer records, notes, and proposal statuses in Salesforce.
• Review applications, conduct initial candidate screenings, and schedule interviews.
• Prepare basic activity reports for sales management.
• Help maintain communication between Sales, Production, Marketing, and the Appointment Center.

Skills

Customer service

Communication

Organizational skills

Multitasking

Tools

Salesforce

Job description

Carolina Energy Conservation is seeking a Sales Support Coordinator to assist our sales team with administrative tasks, customer follow-up, and campaign support. This role is not a direct sales position and emphasizes organization, communication, and CRM data management.

You will aid field reps, review unsold proposals, schedule interviews, prepare reports, and help keep Sales, Production, Marketing, and the Appointment Center aligned.