Multi Site Service Manager

Morgan Properties; Akron (OH); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Up to 50% Rent Discount

Medical, Dental, Vision Benefits

401(k) with Company Match

Generous PTO, 10 holidays + sick leave

Morgan Essentials: $300 quarterly

On-Call Appreciation: $15/day

Job summary

Morgan Properties in Akron, OH is hiring a Multi-site Service Manager to oversee maintenance across The Ridge and The Bend at Merriam Valley, ensuring properties meet company standards and legal requirements.

You will lead a team of maintenance technicians, manage on-call scheduling, uphold preventive maintenance, coordinate with office staff, and ensure timely repairs while delivering excellent resident service.

Qualifications

• Active and valid driver’s license is required.
• HVAC/EPA/CFC certification preferred.
• One-year certificate or equivalent education/experience is required or preferred.

Responsibilities

• Establish and manage a 24-hour on-call schedule for multiple sites; respond as necessary.
• Adhere to a preventative maintenance schedule for all property equipment and apartment systems across multiple sites.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their knowledge base and skill set.
• Partner with office team members to provide exceptional service and follow-up to residents on maintenance issues.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance, make-ready, and general work order schedule for the team.
• Regularly inspect community buildings, including vacant units.

Skills

Valid driver's license

HVAC/EPA/CFC cert

Education

One-year certificate

Equivalent education and experience

Job description

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await!

Now hiring Multi-Site Service Managers!

We are seeking a Multi-site Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of these 1329 unit properties at The Ridge and The Bend at Merriam Valley community meet both company standards and applicable laws.

As a Multi-site Service Manager, you will be expected to:

• Establish and manage a 24-hour on-call schedule for multiple sites; respond as necessary.
• Adhere to a preventative maintenance schedule for all property equipment and apartment systems across multiple sites.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Partner with office team members to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, make-ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.

Compensation & Incentives

• Base Pay: $85,000 - $95,000/year
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday – Friday: 8am-5pm
• Must be available and prepared for emergency events
• *Schedule subject to change based on business needs

What we’ll expect from you:

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.