Service Manager

Morgan Properties; Clinton Township (NJ); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Rent discount

Company match 401(k)

Medical, Dental, and Vision

Paid Time Off + Holidays

On-call pay

Job summary

Morgan Properties is hiring a Service Manager to lead a 220-unit community. You will interview, hire, and train staff, and supervise a maintenance team to diagnose and resolve issues. Expect hands-on troubleshooting across HVAC, electrical, plumbing, carpentry, and more, plus on-call emergencies.

The role requires a valid driver’s license, a relevant certificate or 5+ years of related experience, and a commitment to safety and resident service. Competitive pay and benefits are offered.

Qualifications

• One-year certificate or higher, or equivalent education and experience.
• Active and valid driver’s license and a personal vehicle.
• HVAC/EPA/CFC Certification preferred.

Responsibilities

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase knowledge and skill set.
• Provide knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywalling, exterior structure, and appliance repair.
• Establish a 24-hour on-call schedule and be available for on-site emergencies.
• Coordinate with office staff to deliver timely resident service and follow-up.
• Manage inventory of maintenance materials.
• Establish preventive, make-ready, and work order schedules.
• Inspect community buildings and vacant units regularly.
• Plan, assign, and direct the maintenance team.

Skills

Maintenance management

Team leadership

On-call scheduling

Customer service

Education

One-year certificate

5+ years related experience

Tools

General maintenance tools

Job description

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await!

Now hiring Service Managers!

We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 220-unit community meet both company standards and applicable laws.

As a Service Manager, you will be expected to:

Interview, hire and train new team members.

Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.

Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.

Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.

Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;

Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.

Manage and organize inventory of all maintenance materials.

Establish a preventive maintenance schedule, make-ready schedule and general work order schedule for team.

Regularly inspect community buildings, including vacant units.

Planning, assigning, and directing the maintenance team.

Compensation & Incentives

Base Pay: $30.00 – $40.00/hour

Up to 50% Rent Discount

Property Staff Shared Renewal Commissions

Morgan Essentials: $300 quarterly

On-Call Appreciation: $15/day for holding the on-call phone

Medical, Dental, and Vision Benefits

401(k) Retirement Plan with Company Match

Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

Monday – Friday: 8:00AM-4:30PM

Paid On Call Rotation- every other week

Must be available and prepared for emergency events

*Schedule subject to change based on business needs

What we’ll expect from you:

Active and valid driver’s license and personal vehicle.

HVAC/EPA/CFC Certification preferred.

One-year certificate, 5+ years of related experience, or equivalent education and experience.

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.