Multi Site Service Manager

Morgan Properties; Tallahassee (FL); On-site; USD 71,635,000 - 77,366,000; Full time

Benefits offered by this job

Rent discounts

Medical, dental, and vision

401(k) with company match

PTO and holidays

On-call pay

Renewal commissions

Morgan Essentials stipend

Job summary

Morgan Properties is seeking a Multi-Site Service Manager to oversee maintenance across multiple communities. The role ensures facilities meet company standards and legal requirements, with a proactive on-call schedule and strong team leadership.

The position emphasizes preventative maintenance, on-call responsiveness, and coordination with office staff to deliver excellent resident service. Competitive pay and benefits are included.

Qualifications

• Establish and manage a 24-hour on-call schedule for multiple sites.
• Adhere to a preventive maintenance schedule for property equipment and apartment systems.
• Develop and lead a team of Maintenance Technicians.
• Mentor maintenance technicians to grow knowledge and skills.
• Collaborate with office team to service residents and follow up on issues.
• Maintain inventory of maintenance materials and tools.
• Set preventive maintenance, make-ready, and work-order schedules for the team.
• Regularly inspect community buildings and vacant units.

Responsibilities

• Establish and manage a 24-hour on-call schedule for multiple sites.
• Adhere to a preventative maintenance schedule for all property equipment and apartment systems across multiple sites.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their knowledge base and skill set.
• Partner with office team to provide exceptional service and follow-up to residents on maintenance issues.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, make-ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.

Skills

On-call management

Maintenance leadership

Preventive maintenance

Customer service

Emergency readiness

Education

One-year certificate

Equivalent education and experience

Job description

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await!

Now hiring Multi-Site Service Managers!

We are seeking a Multi-site Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both company standards and applicable laws.

As a Multi-site Service Manager, you will be expected to:

• Establish and manage a 24-hour on-call schedule for multiple sites; respond as necessary.
• Adhere to a preventative maintenance schedule for all property equipment and apartment systems across multiple sites.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Partner with office team members to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, make-ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.

Compensation & Incentives

• Base Pay: $25.00-27.00 per hour
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday - Friday 8am-5pm
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business needs

Whatwe’llexpect from you:

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.