Multi-Site Patient Services Coordinator

American Oncology Management Company; Cape Coral (FL); On-site; USD 23,000 - 38,000; Full time

Job summary

American Oncology Management Company seeks a Patient Services Specialist (PSS) to provide front-end patient support, intake, scheduling, medical records maintenance, and financial transactions with a focus on accurate documentation and exceptional service. The role involves cross-coverage across stations and multi-site coordination.

Experience in healthcare, strong communication, and proficiency with EMR systems are essential.

Qualifications

• Education: High School Diploma; Associates degree preferred.
• Minimum of one year in a healthcare setting; physician office experience preferred.
• Demonstrated customer service focus with strong attention to detail and multitasking.

Responsibilities

• Greet patients and caregivers professionally to create a welcoming environment.
• Check in patients and verify identity; document in EMR per standards.
• Schedule appointments and coordinate with physicians; manage multi-site calendars.
• Process patient payments and maintain charts; ensure HIPAA compliance.

Education

High School Diploma

Associate's degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

American Oncology Management Company seeks a Patient Services Specialist (PSS) to provide front-end patient support, intake, scheduling, medical records maintenance, and financial transactions with a focus on accurate documentation and exceptional service. The role involves cross-coverage across stations and multi-site coordination.

Experience in healthcare, strong communication, and proficiency with EMR systems are essential.