Multi-Site Operations Leader - Contracted Services

Aramark Correctional Services; San Marcos, Northern (TX, KY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Aramark is seeking a Director of Operations to plan, manage, and guide contracted services across multiple sites, typically generating $2-15M+ in revenue to meet operating and financial goals and client needs.

Services may include food service, facility support, custodial, retail, lodging, and transportation. The role requires capable leadership, client knowledge, financial savviness, and a commitment to safety and service excellence.

Qualifications

• Bachelor's degree in relevant field preferred.
• Strong focus on client service and building a sustainable business.
• Excellent interpersonal skills with clients and senior management.
• Ability to read, interpret, and implement contractual requirements.
• Experience in service industry, contract services, or hospitality.

Responsibilities

• Leads a team that provides operational expertise in contracted services and hands-on execution.
• Manages client and community relationships at the location and develops plans to optimize service.
• Builds and leads a management team capable of achieving organizational objectives.
• Recommends methods and resources for service improvement and growth within contracts.
• Partners with Finance to manage budgets and improve financial performance.
• Ensures compliance with local, state, and federal regulations and Aramark policies.

Skills

Leadership

Client relationships

Budget management

Contractual understanding

Operational excellence

Education

Bachelor's degree (preferred) in Food Service, Hospitality, Facilities, or Business Management

Job description

Aramark is seeking a Director of Operations to plan, manage, and guide contracted services across multiple sites, typically generating $2-15M+ in revenue to meet operating and financial goals and client needs.

Services may include food service, facility support, custodial, retail, lodging, and transportation. The role requires capable leadership, client knowledge, financial savviness, and a commitment to safety and service excellence.