Multi-Site Leasing Pro: Drive Occupancy & Revenue

Equity Residential; Washington (District of Columbia); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Housing discounts

Job summary

Vivmark Residential is seeking a Multi-site Leasing Consultant in Washington, DC to promote the brand, manage tours, and deliver an exceptional customer experience across a defined set of communities.

The role emphasizes sales and client service, with responsibilities for lead management, CRM tasks, and coordinating schedules to meet occupancy and revenue goals. A valid driver's license and flexibility for weekends are required.

Qualifications

• Sales and Customer Service experience is preferred.
• High School diploma or equivalent.
• Valid driver’s license, good driving record, auto insurance, and reliable transportation if operating a vehicle.
• Computer literacy and effective communication skills in English.
• Knowledge of federal and state apartment housing laws.
• Availability to work a flexible schedule, including weekends.
• Use of own smartphone for certain duties, updated software and secure devices required.
• Ability to lift up to 15 pounds and read written communications.

Responsibilities

• Promotes Equity Residential's brand.
• Coordinates schedule for dedicated in-person onsite presence at properties based on occupancy goals.
• Proactively manages leads and customer experience using the CRM at assigned communities.
• Completes CRM tasks promptly.
• Promotes the communities based on prospective residents’ needs.
• Proactively manages the Tour Schedules.
• Inspects the community ready product and tour path daily.
• Employs effective selling techniques to close the sale.
• Cross-sells within assigned communities and sister properties to meet prospective residents’ needs.
• Maintains in-depth knowledge of all aspects of the community.
• Supports the community's marketing efforts.
• Monitors community trends to prepare for future occupancy needs.
• Provides leadership to Leasing Consultants.
• Assists residents with payment and account inquiries.
• Communicates with service and office teams and residents.
• Maintains market knowledge.
• Coordinates and supports resident events that may occur evenings/weekends.
• Prepares leasing documents and postings/notices for residents.
• Verifies move-in files are complete.
• Completes required training.
• Complies with fair housing and landlord/tenant laws.
• Represents the Company professionally.

Skills

Sales experience

Customer service

English proficiency

Flexible schedule

Driving

Education

High School diploma or equivalent

Job description

Vivmark Residential is seeking a Multi-site Leasing Consultant in Washington, DC to promote the brand, manage tours, and deliver an exceptional customer experience across a defined set of communities.

The role emphasizes sales and client service, with responsibilities for lead management, CRM tasks, and coordinating schedules to meet occupancy and revenue goals. A valid driver's license and flexibility for weekends are required.