Multi-Site IT Systems Administrator | Enterprise IT Support

Re:Build Manufacturing; City of Rochester (NY); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Paid time off

Job summary

Re:Build Manufacturing seeks an IT Support Specialist to deliver end-user support for hardware, software, applications, operating systems, and connectivity in a fast-paced, multi-site environment in Rochester, NY. Occasional evenings and weekend support required, with travel less than 10%.

Strong communication and problem-solving, plus solid technical knowledge, are essential. You will maintain computer systems, deploy technical solutions, and coordinate with IT teams and external providers to

Qualifications

• 3-5 years’ experience administering IT systems and resolving user issues.

Responsibilities

• Responsible for the maintenance, configuration, and reliable operation of computer systems.
• Designs, deploys, and maintains technical solutions to business problems with a focus on technology, documentation, and training.
• Monitors, fixes, and solves hardware and software errors by running diagnostics, detailing problems and resolutions, prioritizing problems, and assessing impact of issues.
• Performs upgrades to server hardware, operating systems, and software to ensure the necessary levels of security, availability, and functionality of critically important services
• Implements appropriate processes for data protection, disaster recovery, and failover procedures, including execution, testing, and security of regular backups
• Leads desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• Coordinates with IT personnel across all Re:Build sites and external service providers

Skills

Windows 10/11

Windows Server

Active Directory

M365/Entra ID

Azure

PowerShell

Networking

VMware

AWS

Linux/macOS

ERP/MES

English fluency

Tools

VMware

AWS

Azure

Python

Job description

Re:Build Manufacturing seeks an IT Support Specialist to deliver end-user support for hardware, software, applications, operating systems, and connectivity in a fast-paced, multi-site environment in Rochester, NY. Occasional evenings and weekend support required, with travel less than 10%.

Strong communication and problem-solving, plus solid technical knowledge, are essential. You will maintain computer systems, deploy technical solutions, and coordinate with IT teams and external providers to