Multi-Site Hospital Manager — Emergency & Specialty

PetVet Care Centers; Westminster (CO); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Parental Leave

401(k) plan

Pet discounts

Calm app access

24/7 EAP

CE stipends

Career development resources

Grant Circle

Local hospital culture

Job summary

PetVet Care Centers is seeking a Multi Site Hospital Manager to lead two hospitals in Westminster, CO, spanning 24/7 emergency and specialty veterinary care. You will develop an efficient hospital support team, drive revenue, manage costs, and foster a culture of high-quality patient care and outstanding client service.

The role partners with veterinarians, supervises staff, and ensures daily operations, budgeting, and compliance across both sites.

Qualifications

• Must be 18 years of age or older.
• Bachelor's degree in business, health science or related field strongly preferred.
• At least five years of direct office management experience, including at least two years of supervisory experience.
• May consider an equivalent combination of education, certification, training, and/or experience.
• Ability to provide customer service in a courteous, prompt, and efficient manner.
• Computer proficiency in using Microsoft Office products (Word, Outlook, and Excel) and applicable organization-specific software.
• Establish and maintain productive and cooperative working relationships.
• Active time management and organizational skills to complete work promptly.
• Excellent communications skills both orally and in writing.
• Must be flexible with scheduling and able to work some weekends and holidays.
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.

Responsibilities

• Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
• Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
• Orients and trains new clinic staff to the hospital and duties.
• Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discussions with the Regional Manager weekly.
• Documents and reports accidents; files appropriate reports.
• Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
• Manages schedules for technical and administrative staff coordinates the DVM.
• Monitors Workforce Management for missed punches and management of overtime hours daily.
• Administers the daily operations.
• Works with the PetVet Care Centers support team to ensure compliance with all administrative responsibilities.
• Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
• Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining w9's from local vendors.
• Assists in resolving issues with pet owners where appropriate.
• Reviews revenue, labor, and employee issues with the PetVet leadership on a weekly conference call; achieve goals set in each area.
• Responsible for all local accounting functions; ensure daily financial information is accurate.
• Oversees the management of the inventory and ensures proper documentation and systems are in place.
• May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing.
• May be responsible for contracts or negotiations with insurance providers.
• Maintain compliance of current licensure and the display of the same. Maintaining updated licenses for DVMs.
• Performs other duties and responsibilities as assigned by the Manager.

Skills

Leadership

Staff supervision

Customer service

Time management

Communication

Education

Bachelor's degree in business, health science or related field

Tools

Microsoft Office Suite

CRM software

Job description

PetVet Care Centers is seeking a Multi Site Hospital Manager to lead two hospitals in Westminster, CO, spanning 24/7 emergency and specialty veterinary care. You will develop an efficient hospital support team, drive revenue, manage costs, and foster a culture of high-quality patient care and outstanding client service.

The role partners with veterinarians, supervises staff, and ensures daily operations, budgeting, and compliance across both sites.