Pet Hospital Manager — Lead Operations & Team Excellence

PetVet Care Centers; Idaho; On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental/Vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

CE stipends and career development

Job summary

PetVet Care Centers in Idaho is seeking a Hospital Manager to lead an experienced hospital operations team and partner with the Veterinarian to deliver high-quality care and exceptional client service. You will supervise staff, manage budgets, coordinate schedules, and ensure compliance while fostering a culture of care that supports pets, clients, and team members.

This role offers a collaborative environment, opportunities for professional growth, and a locally focused hospital with national

Qualifications

• Minimum five years of direct office management experience, including at least two years of supervisory experience.
• Bachelor’s degree in business, health science or related field strongly preferred.
• Ability to provide customer service in a courteous, prompt, and efficient manner.
• Proficiency in Microsoft Office (Word, Outlook, Excel) and organization-specific software.

Responsibilities

• Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
• Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
• Orients and trains new clinic staff to the hospital and duties.
• Reviews work performance of direct reports; conducts timely performance appraisals.
• Documents and reports accidents; files appropriate reports.
• Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
• Manages schedules for technical and administrative staff; coordinates the DVM.
• Monitors Workforce Management for missed punches and overtime hours daily.
• Administers the daily operations and ensures compliance with responsibilities.

Skills

Customer service

Time management

Communication skills

Team leadership

Scheduling

Budgeting

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

Office software

Job description

PetVet Care Centers in Idaho is seeking a Hospital Manager to lead an experienced hospital operations team and partner with the Veterinarian to deliver high-quality care and exceptional client service. You will supervise staff, manage budgets, coordinate schedules, and ensure compliance while fostering a culture of care that supports pets, clients, and team members.

This role offers a collaborative environment, opportunities for professional growth, and a locally focused hospital with national