Multi-Region Facilities Operations Leader

Socket.dev; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Benefits package available

Job summary

Unica Enterprises, LLC is seeking an Operations Manager to lead and scale field operations across multiple markets, including DFW. You will oversee day-to-day operations, manage Area Managers, and ensure service delivery for large, 24/7 facilities such as airports and convention centers.

The role requires experience in both large structured organizations and smaller entrepreneurial settings, with a focus on labor management, cost control, and mobilization of new contracts.

Qualifications

• 7+ years of experience in janitorial, facilities services, or related field.
• Proven experience managing multi-site operations ($10M+ portfolio preferred).
• Experience indirect oversight of Area Managers or equivalent multi-site leadership roles.
• Experience in 24/7, high-traffic environments (airports, convention centers, or similar).
• Strong background in labor management, staffing models, and cost control.
• Demonstrated success in mobilizing new contracts or scaling operations.
• Experience in both large, process-driven organizations AND smaller or mid-sized companies.
• Ability to operate effectively in a lean environment without extensive corporate support infrastructure.

Responsibilities

• Oversee operations across multiple regions, including DFW and out-of-state accounts.
• Directly manage and develop Area Managers, Site Managers, and supervisory staff.
• Establish accountability and performance expectations across all levels of field leadership.
• Ensure consistent execution of service standards across all locations.
• Own labor performance, staffing efficiency, and cost control across all accounts.
• Monitor KPIs, including quality scores, staffing levels, overtime, and client satisfaction.
• Drive operational improvements to protect and enhance contract margins.
• Lead start-up and transition of new contracts, including staffing, training, and deployment.

Skills

Leadership & team management

Multi-site operations

Contract mobilization

Operational planning

Cost control

Client relationship management

Job description

Unica Enterprises, LLC is seeking an Operations Manager to lead and scale field operations across multiple markets, including DFW. You will oversee day-to-day operations, manage Area Managers, and ensure service delivery for large, 24/7 facilities such as airports and convention centers.

The role requires experience in both large structured organizations and smaller entrepreneurial settings, with a focus on labor management, cost control, and mobilization of new contracts.