Multi-Location Program Account Manager

SpeedPro; Downers Grove (IL); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Free food & snacks

Opportunity for advancement

Paid time off

Health insurance

Job summary

SpeedPro Windy City seeks an experienced Account Manager to own multi-location relationships across franchise systems, national brands, and agencies in the Chicagoland area. You will manage program accounts, including site surveys, proofs, production schedules, and invoicing.

No print experience is required, but you should excel at growing a book of business. You will learn our materials, methods, and pricing while building long-term relationships with clients.

Qualifications

• Three or more years in business-to-business account management, inside or outside sales, or client program management, with responsibility for growing revenue, not just servicing it.
• Experience with multi-location, franchise, or program accounts in any industry: uniforms, fixtures, facilities services, promotional products, packaging, point-of-purchase displays, commercial furniture, construction services, or similar.
• Comfortable with specifications, dimensions, and production files. You will learn our materials and methods here; you need to be someone who likes learning how things are made.
• Organized enough to run many concurrent orders across many sites without dropping one. You keep a system, and it is written down.
• Clear, direct writer. Program accounts run on email and documentation.
• Valid driver’s license. Local travel to client sites and installs.
• Based in Downers Grove with flexibility for client visits

Responsibilities

• Grow existing national and franchise accounts: more locations, more product lines, longer agreements
• Prospect and land new program accounts: franchisors, multi-location operators, brand and facilities managers, agencies
• Build the relationships that get us specified into brand standards, so the next location comes to us by default
• Scope, quote, and manage rollouts across many sites: site surveys, specs, proofs, production schedules, install windows, and close-out
• Manage the paperwork that program accounts run on: vendor onboarding portals, purchase orders, certificates of insurance, W-9s, net terms, and permits
• Coordinate with our office manager and production team so program work flows through the shop without disrupting local orders
• Keep every open program visible: what is approved, what is in production, what is installed, what is invoiced
• Be the single point of contact your accounts trust
• Run quarterly reviews with your top accounts; know their rollout calendar before they tell you
• Resolve issues fast and in writing. A missed install at one site cannot become a lost account

Skills

Account management

B2B sales

Relationship building

Written communication

Multi-location accounts

Sales prospecting

Tools

CoreBridge

Job description

SpeedPro Windy City seeks an experienced Account Manager to own multi-location relationships across franchise systems, national brands, and agencies in the Chicagoland area. You will manage program accounts, including site surveys, proofs, production schedules, and invoicing.

No print experience is required, but you should excel at growing a book of business. You will learn our materials, methods, and pricing while building long-term relationships with clients.