Client-Focused Print & Signage Order Specialist

SpeedPro; Downers Grove (IL); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

SpeedPro Windy City in Downers Grove, IL, is seeking an experienced Order Desk professional to own the client order lifecycle from first contact to invoicing. You will be the primary client contact, ensuring accuracy at every step, from proofs to final delivery, with production handled by the team.

You will coordinate estimates, orders, and scheduling while maintaining clear communication with clients. Proficiency in CRM tools, Excel, and Outlook is valued, and CoreBridge experience is a plus.

Qualifications

• Two+ years coordinating orders, projects, or client accounts in deadline-driven environment.
• Attention to detail; avoid release of incorrect materials or sizes.
• Warm and direct communication with clients; able to deliver tough news.
• Familiarity with order management or CRM systems; CoreBridge training provided.

Responsibilities

• Answer inbound calls and emails the same business day.
• Build accurate estimates in CoreBridge and convert estimates to orders swiftly.
• Write complete work orders with materials, finish, dimensions, and quantities.
• Schedule installations and coordinate with production on lead times.
• Verify proofs and client approvals before production; ensure final accuracy.
• Follow up after job completion and solicit client reviews.

Skills

Two+ years coordinating orders

Attention to detail

Customer-facing communication

Outlook

Excel

Deadline-driven

Problem solving

CRM systems

Tools

CoreBridge

Adobe Illustrator

Adobe Photoshop

Job description

SpeedPro Windy City in Downers Grove, IL, is seeking an experienced Order Desk professional to own the client order lifecycle from first contact to invoicing. You will be the primary client contact, ensuring accuracy at every step, from proofs to final delivery, with production handled by the team.

You will coordinate estimates, orders, and scheduling while maintaining clear communication with clients. Proficiency in CRM tools, Excel, and Outlook is valued, and CoreBridge experience is a plus.