Account Manager - Multi-Unit Brand Programs (Hybrid)

Trabon Group; Kansas City (MO); Hybride; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Health, dental, and vision insurance

Life and disability insurance

Paid time off

Résumé du poste

Trabon Group is seeking an Account Manager to serve as the primary contact for national accounts, driving client satisfaction and long-term partnerships.

You will manage end-to-end execution of printed and digital products, coordinating with cross-functional teams to ensure on-time delivery across multi-location programs. In-office training is expected initially, with potential for hybrid flexibility.

Qualifications

• 2–5 years of account management experience.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Proficient with Trabon's software solutions.
• Ability to manage multiple projects in a fast-paced environment.
• In-office attendance for training; potential for long-term hybrid flexibility.

Responsabilités

• Act as the primary day-to-day contact for assigned multi-unit brands; drive client satisfaction and retention.
• Manage end-to-end execution of printed and digital products from data collection to final delivery.
• Organize and validate program details to ensure flawless execution across deployments.
• Build trusted relationships with brand stakeholders through proactive communication.
• Collaborate with estimating, software development, prepress, pressroom, bindery, warehouse, and shipping.
• Lead project planning with internal stakeholders to meet client goals.
• Perform multi-stage quality control, including proofs and data checks.
• Prepare accurate invoicing for all chargeable products and services.
• Follow established workflows; provide clear instructions to keep projects moving.
• Maintain an ultra-responsive mindset for client and internal communications.

Connaissances

Account management experience

Excellent communication

Attention to detail

Multi-project management

Outils

Excel

Outlook

Word

Adobe Professional

Description du poste

Trabon Group is seeking an Account Manager to serve as the primary contact for national accounts, driving client satisfaction and long-term partnerships.

You will manage end-to-end execution of printed and digital products, coordinating with cross-functional teams to ensure on-time delivery across multi-location programs. In-office training is expected initially, with potential for hybrid flexibility.