Growth-Driven Program Manager for Multi-Location Accounts

SpeedPro Windy City; Downers Grove (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Free food & snacks

Opportunity for advancement

Paid time off

Health insurance

Job summary

SpeedPro Windy City, a large-format printing studio in Downers Grove, seeks an account manager to grow national and franchise programs across multi-location sites. You’ll manage program rollouts, client relations, and paperwork while learning our materials and pricing. Travel to client sites is expected as needed.

You don’t need print experience; you will grow a book of business-to-business accounts, building long-term relations and renewing contracts with brand standards in mind.

Qualifications

• Three or more years in business-to-business account management, inside or outside sales, or client program management, with responsibility for growing revenue, not just servicing it
• Experience with multi-location, franchise, or program accounts in any industry: uniforms, fixtures, facilities services, promotional products, packaging, point-of-purchase displays, commercial furniture, construction services, or similar
• Comfortable with specifications, dimensions, and production files. You will learn our materials and methods here; you need to be someone who likes learning how things are made
• Organized enough to run many concurrent orders across many sites without dropping one. You keep a system, and it is written down
• Clear, direct writer. Program accounts run on email and documentation
• Valid driver’s license. Local travel to client sites and installs
• Based in Downers Grove with flexibility for client visits

Responsibilities

• Grow existing national and franchise accounts: more locations, more product lines, longer agreements
• Prospect and land new program accounts: franchisors, multi-location operators, brand and facilities managers, agencies
• Build the relationships that get us specified into brand standards, so the next location comes to us by default
• Scope, quote, and manage rollouts across many sites: site surveys, specs, proofs, production schedules, install windows, and close-out
• Manage the paperwork that program accounts run on: vendor onboarding portals, purchase orders, certificates of insurance, W-9s, net terms, and permits
• Coordinate with our office manager and production team so program work flows through the shop without disrupting local orders
• Keep every open program visible: what is approved, what is in production, what is installed, what is invoiced
• Be the single point of contact your accounts trust
• Run quarterly reviews with your top accounts; know their rollout calendar before they tell you
• Resolve issues fast and in writing. A missed install at one site cannot become a lost account

Skills

Three or more years in B2B account mgm

Multi-location/franchise program mgmt

Specifications & production files

Organized for many concurrent orders

Clear, direct writer

Valid driver’s license

Based in Downers Grove, travel-ready

Tools

CoreBridge

Job description

SpeedPro Windy City, a large-format printing studio in Downers Grove, seeks an account manager to grow national and franchise programs across multi-location sites. You’ll manage program rollouts, client relations, and paperwork while learning our materials and pricing. Travel to client sites is expected as needed.

You don’t need print experience; you will grow a book of business-to-business accounts, building long-term relations and renewing contracts with brand standards in mind.