Multi-Location Paint Store Specialist

Sherwin-Williams Co.; North Canton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams Co. seeks a Customer Service Specialist to support retail and wholesale customers, helping them choose the right products and resolving concerns.

The role emphasizes sales goals, product knowledge, and accurate transactions, with opportunities to assist deliveries and stocking in a storefront near North Canton, OH. Ideal candidates are 18+, eligible to work in the US, with a valid driver’s license and the ability to lift items.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal to Sherwin-Williams, must have at least a 'meets expectations' rating.
• Must have completed HR Cloud eLearning courses for current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Cash handling

Multilingual (Spanish)

Communication

Education

High School diploma or GED

Job description

Sherwin-Williams Co. seeks a Customer Service Specialist to support retail and wholesale customers, helping them choose the right products and resolving concerns.

The role emphasizes sales goals, product knowledge, and accurate transactions, with opportunities to assist deliveries and stocking in a storefront near North Canton, OH. Ideal candidates are 18+, eligible to work in the US, with a valid driver’s license and the ability to lift items.