Multi-Location Paint Retail Specialist (Customer & Sales)

The Sherwin-Williams Company; Gulfport (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support stores within a 15 mile radius of Gulfport, MS. You will assist wholesale and retail customers, determine needs, and recommend the right products while ensuring satisfaction and meeting sales goals.

duties include tinting and mixing, stocking shelves, and processing transactions. Flexibility for evenings, weekends, and physical duties is required, with training provided as needed.

Qualifications

• Must maintain high levels of customer satisfaction.
• Experience with sales transactions and point-of-sale procedures.
• Ability to lift up to 70 lbs and handle stock duties.
• Willingness to work evenings and weekends as needed.
• Spanish language ability is preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies.
• Follow and achieve sales goals on monthly, quarterly, and yearly basis.
• Maintain work order files and formulas.
• Pull products from sales floor or warehouse.
• Tint and mix products to customer specs.
• Stock shelves and set up displays.
• Clean store equipment and maintain cleanliness.
• Load/unload delivery trucks and assist deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products and discuss options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Inventory control

Delivery support

Bilingual

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support stores within a 15 mile radius of Gulfport, MS. You will assist wholesale and retail customers, determine needs, and recommend the right products while ensuring satisfaction and meeting sales goals.

duties include tinting and mixing, stocking shelves, and processing transactions. Flexibility for evenings, weekends, and physical duties is required, with training provided as needed.