Paint & Retail Customer Service Specialist (Multi-Location)

The Sherwin-Williams Company; Prairieville (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company is seeking a full-time Customer Service Specialist to support our Prairieville store and nearby locations within a 25-mile radius. You will assist customers, answer questions, and recommend paint-related solutions to meet their needs.

Responsibilities include handling sales, tinting/mixing products, stocking displays, and delivering excellent service while maintaining store standards. Availability for evenings/weekends is expected.

Qualifications

• Legal right to work in the United States.
• Preferred 1+ year in retail or customer service.
• Experience with paint or paint-related products is a plus.
• Ability to read, write, and communicate in more than one language including Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Spanish language

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a full-time Customer Service Specialist to support our Prairieville store and nearby locations within a 25-mile radius. You will assist customers, answer questions, and recommend paint-related solutions to meet their needs.

Responsibilities include handling sales, tinting/mixing products, stocking displays, and delivering excellent service while maintaining store standards. Availability for evenings/weekends is expected.