Multi-Location Front Desk Patient Coordinator

SportsMed Physical Therapy; Neptune Township (NJ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Life and disability insurance

PTO

Sick time

Paid holidays

401k with 4-8% Match

Job summary

SportsMed Physical Therapy is seeking a Floating Patient Coordinator to support front-desk operations across multiple Jersey locations, helping patients from Neptune to Toms River. The role emphasizes patient service, insurance verification, scheduling, and data accuracy in a fast-paced environment.

You will collaborate with clinical teams to ensure smooth daily operations, improving patient satisfaction and clinic efficiency while maintaining confidentiality and adherence to policies.

Qualifications

• Experience in a Physical Therapy environment, medical office, or hospitality with strong/customer service.
• Bilingual Spanish preferred to assist diverse patient base.
• Ability to work in a fast-paced front-desk role and multitask effectively.

Responsibilities

• Greet patients and visitors in person or by phone and address inquiries or direct them accordingly.
• Schedule and reschedule appointments to optimize provider time and room utilization.
• Complete insurance verifications and obtain benefit authorizations when needed.
• Maintain patient records and accounts with accurate personal and financial data.
• Ensure patients arrive on time and notify providers of delays or changes.

Skills

Customer service

Multitasking

Time management

Professional telephone skills

Bilingual Spanish

Attention to detail

Organization

Computer skills

Focus on quality

Professionalism

Tools

EMR systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy is seeking a Floating Patient Coordinator to support front-desk operations across multiple Jersey locations, helping patients from Neptune to Toms River. The role emphasizes patient service, insurance verification, scheduling, and data accuracy in a fast-paced environment.

You will collaborate with clinical teams to ensure smooth daily operations, improving patient satisfaction and clinic efficiency while maintaining confidentiality and adherence to policies.