Front Desk & Patient Care Coordinator

SportsMed Physical Therapy; Jersey City (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

401k with match

PTO and holidays

Job summary

SportsMed Physical Therapy is seeking a Patient Coordinator in Jersey City, NJ. The role focuses on front desk operations, scheduling, insurance verifications, and maintaining patient records with a strong emphasis on customer service.

The candidate will contribute to efficient clinic flow and patient satisfaction. Ideal applicants have experience in medical office or related hospitality settings and are bilingual in Spanish preferred.

Qualifications

• Experience in fast-paced front desk operations.
• Ability to verify insurance benefits and authorizations.

Responsibilities

• Welcome patients and visitors; answer inquiries or refer as needed.
• Schedule/reschedule appointments and optimize clinic flow.
• Complete insurance verifications and verify benefits.
• Maintain patient records and ensure data accuracy.
• Collect and update patient financial information and charges.

Skills

Customer service

Multitasking

Organization

Professional telephone skills

Time management

Attention to detail

Computer skills

Bilingual Spanish

Tools

EMR Systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy is seeking a Patient Coordinator in Jersey City, NJ. The role focuses on front desk operations, scheduling, insurance verifications, and maintaining patient records with a strong emphasis on customer service.

The candidate will contribute to efficient clinic flow and patient satisfaction. Ideal applicants have experience in medical office or related hospitality settings and are bilingual in Spanish preferred.