Multi-Location Branch Admin & Operations Lead

Mazzella; Spokane Valley (WA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

401(k) with company match

Life insurance

Disability insurance

Job summary

Mazzella seeks an experienced administrative professional to oversee branch operations across Vancouver, Spokane, and Pueblo West. You will manage phones, emails, invoices, reporting, and training coordination to ensure efficient daily activities.

The role requires strong communication, organizational skills, and the ability to multi-task in a fast-paced environment. A valid license and background check are required; some college is preferred.

Qualifications

• At least 2 years in an administrative role or equivalent experience.
• Valid driver's license in good standing.
• 40 hours per week with possible overtime.
• Excellent written and verbal communication.
• Strong organizational and planning skills.
• Must pass criminal background check, drug screen and E-verify.
• High school diploma or GED; some college preferred.

Responsibilities

• Oversee daily administrative operations for crane service branches.
• Organize office procedures and improve workflow.
• Answer phones, manage emails, and route messages.
• Process completed service and parts invoices; assist financial reporting.
• Manage timesheets and billing hours; process orders within budget.
• Maintain branch documents, records and reports.
• Coordinate training and certifications for department staff.
• Participate in departmental meetings and maintain clean work area.
• Follow safety guidelines and perform other duties as assigned.

Skills

Administrative experience

Communication skills

MS Office

Organizational skills

Attention to detail

Education

High school diploma or GED

Some college

Tools

Microsoft Office

Job description

Mazzella seeks an experienced administrative professional to oversee branch operations across Vancouver, Spokane, and Pueblo West. You will manage phones, emails, invoices, reporting, and training coordination to ensure efficient daily activities.

The role requires strong communication, organizational skills, and the ability to multi-task in a fast-paced environment. A valid license and background check are required; some college is preferred.