Multi-Line Representative - State Farm Agent Team Member

field Insurance Agency Inc; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance (half cost covered)

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Training & development

Job summary

A local insurance agency in Philadelphia is seeking a Multi-Line Representative to enhance customer relations and support daily operations. The ideal candidate should possess effective communication skills, organizational abilities, and preferably have previous experience in customer service or insurance. The position offers a competitive salary ranging from $50,000 to $70,000 annually, along with a range of benefits including health insurance, bonuses, and a 401(k) plan.

Qualifications

• Effective communication skills are vital.
• Organizational abilities and attention to detail are necessary.
• Experience in customer service or related fields is preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation and scheduling.
• Participate in community marketing efforts.
• Maintain accurate records for consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities with attention to detail

Comfortable working in a fast-paced environment

Prior experience in customer service, business support, or insurance preferred

Education

Necessary state insurance licenses

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Philadelphia, PA

Compensation $50,000.00 - $70,000.00 per year

Benefits

• 401(k)
• Bonus based on performance
• Health insurance (half cost covered)
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Training & development

About our agency

I opened my agency in December of 2020, and we currently have a tight-knit team of two in the office. I’ve been in the insurance industry for over 20 years and genuinely love what I do—especially when it comes to helping customers and developing strong team members. Outside of work, I’m passionate about sports and great food, and my team and I stay active in the community by participating in a variety of local events. I offer PTO, a monthly bonus structure, a 401k, health benefits where I cover half the cost, and I reimburse licensing expenses. In my office, I value reliability, teamwork, and coachability above all. I’m looking for someone who shows up, contributes positively, and is eager to learn and grow with us.

Location Address Philadelphia, PA 19151

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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