Multi-Line Manager - State Farm Team Member

Berenice Mendez - State Farm Agent; Lewisville (TX); On-site; USD 30,001 - 70,002; Full time

Job summary

Berenice Mendez - State Farm Agent is seeking a proactive Multiline Manager in Lewisville, Texas. This role focuses on supporting customers across multiple product lines and coordinating teamwork to drive agency success.

The ideal candidate will manage client relationships, assist with insurance offerings, and participate in community outreach efforts. A strong background in customer service and leadership is essential, along with the ability to obtain necessary state insurance licenses.

Qualifications

• Experience in the insurance industry with proven cross-sell results.
• Strong communication and leadership abilities.
• Experience managing or coordinating within a business or customer service setting.
• Organized, dependable, and able to manage multiple priorities.
• Interest in professional growth within an agency environment.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Engage with new and existing customers to discuss available product options.
• Assist customers in reviewing insurance and financial service offerings.
• Coordinate daily operations across multiple business areas to help meet office objectives.
• Monitor performance metrics and support ongoing marketing efforts.
• Contribute to team development through communication, coaching, and collaboration.
• Participate in community activities that build local awareness of the agency.

Skills

Communication skills

Leadership abilities

Customer service

Organizational skills

Relationship management

Job description

You May Be a Great Fit as a Multiline Manager at Multi-line manager If:

• You're the person people rely on when life gets complicated, staying calm and steady while helping customers and supporting office operations.
• You genuinely care about your community and are dedicated to providing excellent service while supporting outreach initiatives that strengthen local relationships.
• You're a natural relationship-builder who earns trust quickly, whether guiding customers, collaborating with teammates, or contributing to team development. You listen first, then guide, helping customers feel understood while coordinating daily operations and supporting marketing and cross-sell efforts.
• You're motivated by goals and growth and can turn insights from customer interactions and performance metrics into confident decisions that drive agency success.
• General administrative tasks, including acting as a receptionist by greeting visitors, answering phone calls, and managing front desk activities. Your attention to detail, strong customer service skills, and genuine desire to help people make you an ideal fit for this role. In this position, you will enhance your career by resolving customer inquiries, coordinating with agency team members, and anticipating the needs of the community you serve.

Seeking a proactive and organized Multiline Manager to join the team. This role focuses on supporting customers across multiple product lines and contributing to the overall success of the agency through relationship management, outreach, and team coordination.

Primary Responsibilities:

• Engage with new and existing customers to discuss available product options.
• Assist customers in reviewing insurance and financial service offerings.
• Coordinate daily operations across multiple business areas to help meet office objectives.
• Monitor performance metrics and support ongoing marketing efforts.
• Contribute to team development through communication, coaching, and collaboration.
• Participate in community activities that build local awareness of the agency.

Qualifications:

• Experience in the insurance industry with proven cross-sell results.
• Strong communication and leadership abilities.
• Experience managing or coordinating within a business or customer service setting.
• Organized, dependable, and able to manage multiple priorities.
• Interest in professional growth within an agency environment.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $30,001.00 - $70,002.00 per year