Multi-Line Manager - State Farm Team Member

Ryan Secor - State Farm Agent; Portland (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Ryan Secor - State Farm Agent in Portland, MI is seeking an organized and proactive Multiline Manager. The ideal candidate will support customers across various product lines and contribute to the agency's success through effective relationship management and community outreach.

The Multiline Manager will engage with customers, assist with insurance offerings, and coordinate daily operations. Strong communication, leadership skills, and an interest in professional development are essential.

Qualifications

• Experience in the insurance industry with proven cross-sell results.
• Strong communication and leadership abilities.
• Experience managing or coordinating within a business or customer service setting.
• Organized and dependable, able to manage multiple priorities.
• Interest in professional growth.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Engage with customers to discuss available product options.
• Assist customers in reviewing insurance and financial offerings.
• Coordinate daily operations across business areas.
• Monitor performance metrics and support marketing efforts.
• Contribute to team development through communication and collaboration.
• Participate in community activities to build local agency awareness.

Skills

Insurance expertise

Communication skills

Leadership abilities

Organizational skills

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Who May Be a Great Fit

You May Be a Great Fit as a Multiline Manager at Ryan Secor - State Farm Agent

• You’re the person people rely on when life gets complicated, staying calm and steady while helping customers and supporting office operations.
• You genuinely care about your community and are dedicated to providing excellent service while supporting outreach initiatives that strengthen local relationships.
• You’re a natural relationship-builder who earns trust quickly, whether guiding customers, collaborating with teammates, or contributing to team development.
  You listen first, then guide, helping customers feel understood while coordinating daily operations and supporting marketing and cross-sell efforts.
• You’re motivated by goals and growth and can turn insights from customer interactions and performance metrics into confident decisions that drive agency success.

Location Address: Portland, MI 48848

Seeking a proactive and organized Multiline Manager to join the team. This role focuses on supporting customers across multiple product lines and contributing to the overall success of the agency through relationship management, outreach, and team coordination.

Primary Responsibilities

• Engage with new and existing customers to discuss available product options.
• Assist customers in reviewing insurance and financial service offerings.
• Coordinate daily operations across multiple business areas to help meet office objectives.
• Monitor performance metrics and support ongoing marketing efforts.
• Contribute to team development through communication, coaching, and collaboration.
• Participate in community activities that build local awareness of the agency.

Qualifications

• Experience in the insurance industry with proven cross-sell results
• Strong communication and leadership abilities.
• Experience managing or coordinating within a business or customer service setting.
• Organized, dependable, and able to manage multiple priorities.
• Interest in professional growth within an agency environment.
• Must possess or be able to obtain necessary state insurance licenses.