Multi-Line Manager - State Farm Team Member

Shannon Purmalis - State Farm Agent; Costa Mesa (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Shannon Purmalis - State Farm Agent in Costa Mesa, CA is seeking a proactive Multiline Manager to engage with customers and support agency operations. This role emphasizes relationship management and community outreach, aiming to enhance local connections.

The ideal candidate should have experience in the insurance industry, strong leadership skills, and a commitment to professional growth within a team-oriented environment. Join us to help protect what matters most to our clients and enjoy a fulfilling career.

Qualifications

• Experience in the insurance industry with proven cross-sell results.
• Strong communication and leadership abilities.
• Experience managing or coordinating within a business or customer service setting.
• Interest in professional growth within an agency environment.

Responsibilities

• Engage with new and existing customers to discuss available product options.
• Assist customers in reviewing insurance and financial service offerings.
• Coordinate daily operations across multiple business areas.
• Monitor performance metrics and support marketing efforts.
• Contribute to team development through communication, coaching, and collaboration.
• Participate in community activities to promote the agency.

Skills

Communication skills

Leadership abilities

Organizational skills

Customer relationship management

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

You May Be a Great Fit as a Multiline Manager at Shannon Purmalis - State Farm Agent

If:

• You’re the person people rely on when life gets complicated, staying calm and steady while helping customers and supporting office operations.
• You genuinely care about your community and are dedicated to providing excellent service while supporting outreach initiatives that strengthen local relationships.
• You’re a natural relationship-builder who earns trust quickly, whether guiding customers, collaborating with teammates, or contributing to team development. You listen first, then guide, helping customers feel understood while coordinating daily operations and supporting marketing and cross-sell efforts.
• You’re motivated by goals and growth and can turn insights from customer interactions and performance metrics into confident decisions that drive agency success.

Location Address: Costa Mesa, CA 92626

At Shannon Purmalis - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Seeking a proactive and organized Multiline Manager to join the team. This role focuses on supporting customers across multiple product lines and contributing to the overall success of the agency through relationship management, outreach, and team coordination.

Primary Responsibilities

• Engage with new and existing customers to discuss available product options.
• Assist customers in reviewing insurance and financial service offerings.
• Coordinate daily operations across multiple business areas to help meet office objectives.
• Monitor performance metrics and support ongoing marketing efforts.
• Contribute to team development through communication, coaching, and collaboration.
• Participate in community activities that build local awareness of the agency.

Qualifications

• Experience in the insurance industry with proven cross-sell results
• Strong communication and leadership abilities.
• Experience managing or coordinating within a business or customer service setting.
• Organized, dependable, and able to manage multiple priorities.
• Interest in professional growth within an agency environment.
• Must possess or be able to obtain necessary state insurance licenses.