Multi-Dept Retail Operations Specialist

H-E-B; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

H-E-B in Austin is seeking a Cross-Functional Representative to deliver friendly customer service, assist with front-end checks, and collaborate across packaging, stocking, rotation, production and sanitation.

You will perform duties in multiple departments, stock and rotate products, support inventory control, maintain displays, and ensure safety and SOP compliance. This role requires 6+ months store operations experience and HS diploma or equivalent.

Qualifications

• Customer service and interpersonal skills required.
• Verbal and written communication abilities required.
• Ability to adapt to performing duties across multiple departments.
• Autonomous work ethic and reliable attendance required.

Responsibilities

• Provides excellent customer service; answers questions and helps with product selection.
• Supports stocking, rotation, and inventory tasks across multiple departments.
• Maintains displays, loads/unloads products, and assists with daily store operations.
• Ensures food safety and sanitation practices per SOPs and safety training.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Multi-department adaptability

Autonomous

Education

HS Diploma or GED

Tools

Symbol system

ACR

Label machine

Job description

H-E-B in Austin is seeking a Cross-Functional Representative to deliver friendly customer service, assist with front-end checks, and collaborate across packaging, stocking, rotation, production and sanitation.

You will perform duties in multiple departments, stock and rotate products, support inventory control, maintain displays, and ensure safety and SOP compliance. This role requires 6+ months store operations experience and HS diploma or equivalent.