Multi-Dept Retail Associate: Customer Service & Stocking

H-E-B; Hudson Oaks (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

H-E-B is seeking a Cross-Functional Representative to support multiple departments including packaging, stocking, rotation, production, and sanitation. You will deliver friendly customer service, assist with product selection, and help with stock and displays.

You must be 18+, with at least 6 months in store ops and HS diploma, and be able to work a flexible schedule across departments. This role emphasizes teamwork, overall store knowledge, and compliance with SOPs and safety rules.

Qualifications

• 18+ years of age or older.
• 6+ months of experience in H-E-B Store operations.
• Knowledge of computer systems (Symbol, ACR, label machine).
• Customer service and interpersonal skills.
• Verbal and written communication skills.
• Ability to adapt to duties across multiple departments.

Responsibilities

• Provides excellent customer service; answers questions regarding products and assists with selection.
• Uses suggestive selling techniques to meet customer needs and drive sales.
• Works flexible schedules across departments and supports all locations.
• Performs stocking, rotation, and inventory tasks across multiple departments.
• Builds and maintains displays and fixtures; supports with price tagging and merchandising.

Skills

Customer service

Interpersonal skills

Verbal/written communication

Autonomous work

Education

HS Diploma or GED

Tools

Symbol system

ACR label machine

Job description

H-E-B is seeking a Cross-Functional Representative to support multiple departments including packaging, stocking, rotation, production, and sanitation. You will deliver friendly customer service, assist with product selection, and help with stock and displays.

You must be 18+, with at least 6 months in store ops and HS diploma, and be able to work a flexible schedule across departments. This role emphasizes teamwork, overall store knowledge, and compliance with SOPs and safety rules.