Multi-Department Customer and Ops Specialist

H-E-B; Austin (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

H-E-B in Austin, TX seeks a Cross-Functional Representative to deliver exceptional customer service while working across packaging, stocking, rotation, production, and sanitation duties. You’ll support multiple departments and help with inventory, displays, labeling, and price checks in a fast-paced retail setting.

This role requires adaptability, strong communication, and the ability to work autonomously across diverse areas of the store. Flexible shifts and teamwork are essential to success.

Qualifications

• HS Diploma or GED required or equivalent.
• Customer service and interpersonal skills essential.
• Ability to work across multiple departments with minimal supervision.

Responsibilities

• Provide excellent customer service and assist with product selection.
• Stock, rotate, and merchandise across multiple departments.
• Perform front-end checks, inventory control, and displays maintenance.
• Support sanitation, food safety, and SOP compliance in daily duties.

Skills

Customer service

Interpersonal skills

Communication

Multidepartment duties

Autonomous work

Education

HS Diploma or GED

Tools

Symbol/ACR/label machine

Job description

H-E-B in Austin, TX seeks a Cross-Functional Representative to deliver exceptional customer service while working across packaging, stocking, rotation, production, and sanitation duties. You’ll support multiple departments and help with inventory, displays, labeling, and price checks in a fast-paced retail setting.

This role requires adaptability, strong communication, and the ability to work autonomously across diverse areas of the store. Flexible shifts and teamwork are essential to success.