Multidepartment Customer Service & Stock Associate

H.E.B.; Belton (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

H-E-B in Belton, TX seeks a Cross-Functional Representative to provide general customer service, assist across departments, and support with stocking, rotation, and sanitation duties. You’ll engage customers, answer questions, and help with product selection while maintaining displays and inventory accuracy.

The role requires 18+ age, 6+ months in store operations, and the ability to work across bakery, floral, market, and other areas with a flexible schedule.

Qualifications

• 18+ years of age
• 6+ months of experience in H-E-B Store operations
• Knowledge of computer systems (Symbol, ACR, label machine)
• Customer service and interpersonal skills
• Verbal and written communication skills
• Ability to adapt to a wide range of duties across multiple departments
• Ability to work autonomously
• HS Diploma or GED or equivalent
• Completion of Company Orientation and Safety Training

Responsibilities

• Provide excellent customer service; answer questions about products and assist with selections
• Use suggestive selling techniques to meet customer needs and drive department sales
• Work across multiple departments including packaging, stocking, rotation, production and sanitation
• Stock, rotate, label, price and merchandize products; manage displays and fixtures
• Assist with inventory control and loads/unloads of products
• Operate store equipment safely and follow SOPs and policies
• Work flexible schedules to cover shifts in different departments
• Serve as a Checker for the Service cross-functional team when not performing Cross Functional duties

Skills

Customer service

Interpersonal skills

Verbal/written communication

Autonomy

Adaptability

Multi-department teamwork

Education

HS Diploma or GED or equivalent

Tools

Symbol

ACR

Label machine

Job description

H-E-B in Belton, TX seeks a Cross-Functional Representative to provide general customer service, assist across departments, and support with stocking, rotation, and sanitation duties. You’ll engage customers, answer questions, and help with product selection while maintaining displays and inventory accuracy.

The role requires 18+ age, 6+ months in store operations, and the ability to work across bakery, floral, market, and other areas with a flexible schedule.