Multi-Department Retail Specialist

H-E-B; Pflugerville (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Cross-Functional Representative to support customer service, front-end checks, and work across multiple departments including packaging, stocking, rotation, production, and sanitation. You will perform duties across various sections, maintain displays, and assist with inventory control while following store SOPs and safety guidelines.

The role requires 18+ age, 6+ months of store operations experience, and strong communication skills.

Qualifications

• HS Diploma or GED or equivalent.
• 6+ months of experience in H-E-B Store operations.
• Knowledge of computer systems (Symbol, ACR, label machine).
• Required customer service and interpersonal skills.
• Required verbal/written communication and reading skills.
• Required ability to adapt to performing a wide range of duties across multiple departments.
• Required ability to work autonomously.
• Required completion of Company Orientation and Safety Training.

Responsibilities

• Provide excellent customer service and assist with product selection across multiple departments.
• Perform stocking, rotation, and inventory control; maintain displays and signage.
• Support across departments such as bakery, floral, market, and other areas as needed.
• Load/unload merchandise and ensure product availability and cleanliness of the sales floor.
• Follow SOPs and safety guidelines; communicate with team to ensure smooth operations.

Skills

Customer service

Interpersonal skills

Verbal & written communication

Autonomy

Multidepartment versatility

Knowledge of store systems

Education

HS Diploma or GED

Tools

Symbol system

ACR

Label machine

Job description

H-E-B is seeking a Cross-Functional Representative to support customer service, front-end checks, and work across multiple departments including packaging, stocking, rotation, production, and sanitation. You will perform duties across various sections, maintain displays, and assist with inventory control while following store SOPs and safety guidelines.

The role requires 18+ age, 6+ months of store operations experience, and strong communication skills.