Multi-Department Retail Specialist

H-E-B; Odessa (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

H-E-B is seeking a Cross-Functional Representative to deliver general customer service, assist with product selection, and support multiple departments including packaging, stocking, rotation, production, and sanitation.

You will work across departments, perform stocking and rotation, and ensure compliance with SOPs and store policies while maintaining customer focus in a fast-paced environment.

Qualifications

• 18+ age requirement
• 6+ months of experience in H-E-B Store operations
• Knowledge of store systems (Symbol, ACR, label machine) required
• Strong customer service and interpersonal skills
• Good verbal and written communication
• Ability to work across multiple departments

Responsibilities

• Provide excellent customer service and assist customers with product selection
• Use suggestive selling techniques to meet customer needs
• Work across departments including packaging, stocking, rotation, production, sanitation
• Stock, replenish, rotate and price products
• Maintain displays and store fixtures
• Assist with inventory control and loading/unloading
• Follow SOPs and safety policies

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Multi-department adaptability

Autonomy

Education

HS Diploma or GED

Tools

Symbol system

ACR label machine

Job description

H-E-B is seeking a Cross-Functional Representative to deliver general customer service, assist with product selection, and support multiple departments including packaging, stocking, rotation, production, and sanitation.

You will work across departments, perform stocking and rotation, and ensure compliance with SOPs and store policies while maintaining customer focus in a fast-paced environment.