Cross-Functional Retail Specialist

H.E.B.; Kerrville (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

H-E-B is seeking a Cross-Functional Representative to provide customer service across multiple departments including packaging, stocking, rotation, production, and sanitation. You will assist customers, restock displays, and support inventory control with flexible shifts.

The role requires 6+ months in store operations, basic computer systems knowledge, and the ability to work across varied duties while maintaining food safety standards.

Qualifications

• 18+ age requirement.
• 6+ months of experience in H-E-B Store operations.
• Knowledge of computer systems (Symbol, ACR, label machine); customer service and interpersonal skills.
• Ability to adapt to a wide range of duties across departments; work autonomously.

Responsibilities

• Provide excellent customer service; answer questions and assist with product selection.
• Use suggestive selling techniques to meet customer needs and boost department sales.
• Perform stocking, rotation, and replenishment; assist with inventory control.
• Move between departments and learn processes across packing, stocking, production, and sanitation duties.
• Maintain displays and fixtures; load/unload products while assisting customers.

Skills

Customer service

Interpersonal skills

Verbal and written communication

Autonomy

Adaptability

Education

HS Diploma or GED

Tools

Symbol system

ACR label machine

Job description

H-E-B is seeking a Cross-Functional Representative to provide customer service across multiple departments including packaging, stocking, rotation, production, and sanitation. You will assist customers, restock displays, and support inventory control with flexible shifts.

The role requires 6+ months in store operations, basic computer systems knowledge, and the ability to work across varied duties while maintaining food safety standards.