Multi-Dept Grocery & Fresh Ops Manager

Sprouts Farmers Market, Inc.; Phoenix (AZ); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Sick time plan

Vacation accrual plan

Opportunities for career growth

15% discount for you and one other in-

Job summary

Sprouts Farmers Market in Phoenix is seeking a Grocery Manager to run the sales and operations of multiple departments, including Grocery, Dairy, Frozen Food, and the Beer/Wine category. You will lead a customer-focused team in a fast-paced environment and ensure product freshness, correct stock, and strong service.

The role emphasizes coaching, scheduling, performance reviews, and collaboration with Store Manager on hiring and promotions.

Qualifications

• Be at least 18 years of age and possess 1 year managerial or supervisory experience which includes responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry
• Have strong good communication skills both written and verbal and the ability to take and give direction, participating in a team environment
• Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers
• Possess a proven leadership ability to build, motivate and maintain staff, while possessing a working knowledge of personnel reports, margin reports, weekly sales numbers and financial goals
• Have a strong focus on detail, analytical and problem solving skills
• Have and maintain Food Safety certification. Also ensure that all federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation are met
• Have strong organization and planning skills; able to prioritize and handle multiple tasks
• Must vertically transfer milk trays weighing up to 60 lbs., from 9” to 62”, for up to 25 hours
• Must vertically/horizontally transfer boxes weighing up to 50 lbs., from 5” to 34”, for a distance up to 5 feet for up to 25 hours without mechanical assistance
• Repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours is expected
• Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
• Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers.

Responsibilities

• Ensure that products are handled properly, rotated to ensure freshness, and that date controls are performed
• Control costs by constantly monitoring and improving operations to increase profitability - manage labor costs and reduce loss due to shrink, damage, and pilferage
• Assist in the preparation of store for physical inventory counts
• Assist or oversee the unloading of trucks from our distribution centers, and verify all deliveries against invoices, notes shortages, and overages and report them to the appropriate supplier
• Manage ordering, compliance, sanitation, back-room inventory, and department safety
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process
• Regularly attend and participate at in-store meetings
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager
• Confidently exercise independent judgment to address Team Member concerns
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels
• Communicate standards, expectations, policy changes, and product knowledge to team members
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive
• Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed

Skills

Leadership

Communication

Customer service

Scheduling

Food safety

Detail oriented

Team coaching

Problem solving

Job description

Sprouts Farmers Market in Phoenix is seeking a Grocery Manager to run the sales and operations of multiple departments, including Grocery, Dairy, Frozen Food, and the Beer/Wine category. You will lead a customer-focused team in a fast-paced environment and ensure product freshness, correct stock, and strong service.

The role emphasizes coaching, scheduling, performance reviews, and collaboration with Store Manager on hiring and promotions.