Customer Service & Merchandising Specialist

H-E-B; Brenham (TX); On-site; USD 19,000 - 23,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to maintain a well-stocked department, assist customers, and ensure quality and safety standards are met. You will rotate products daily, support inventory tasks, and help keep back areas organized for night crews and incoming deliveries.

The role emphasizes strong customer service, effective communication, and the ability to work in a fast-paced retail environment while following SOPs and store procedures.

Qualifications

• Strong customer service skills
• Required Communication and interpersonal skills
• Required Reading and writing skills
• Required Planning and organizing skills
• Education: HS Diploma or GED (or equivalent)
• Duties vary by department (Beauty/Drugstore/Grocery Texas Backyard/Entertainment)

Responsibilities

• Stock and rotate products daily to keep the department well stocked and presentable.
• Assist with inventory control, load/unload/move products.
• Maintain cleanliness and sanitation in the department and back area.
• Ensure shelf tags and signage are accurate; assist with signage as needed.
• Provide superior customer service and help customers locate products.

Skills

Communication skills

Interpersonal skills

Reading skills

Writing skills

Planning and organizing

Customer service

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Representative to maintain a well-stocked department, assist customers, and ensure quality and safety standards are met. You will rotate products daily, support inventory tasks, and help keep back areas organized for night crews and incoming deliveries.

The role emphasizes strong customer service, effective communication, and the ability to work in a fast-paced retail environment while following SOPs and store procedures.