Multi-Dealership GM: Growth, Profit & Customer Experience

CarGuys Inc.; Charlotte (NC); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Health, dental, retirement plans

Professional development opportunities

Collaborative work environment

Job summary

CarGuys Inc. seeks a General Manager to lead a multi-dealership group across Charlotte, NC. You will oversee operations, sales, and service performance, driving profitability and customer excellence at each location.

Responsibilities include leading diverse teams, advancing strategic initiatives, managing budgets, and ensuring compliance. The role requires strong leadership, analytical skills, and a proven track record in dealership operations.

Qualifications

• Proven track record driving revenue growth across multiple locations.
• Experience managing P&L and budget across a group of stores.
• Deep knowledge of sales, service, parts, and finance operations.
• Strong leadership, mentoring, and cross-location collaboration.
• Excellent negotiation and problem-solving abilities.
• Comfort with data-driven decision-making and CRM tools.

Responsibilities

• Provide executive leadership for day-to-day operations across multiple dealership locations.
• Drive sales performance and profitability across all locations.
• Lead, mentor, and develop general managers, sales managers, and department heads.
• Champion a superior customer experience at every location.
• Develop and execute long-term strategic plans to grow market share.
• Oversee financial performance, budgeting, and forecasting for the group.
• Streamline processes and standardize practices across sites to boost efficiency.
• Cultivate strong vendor, OEM, and financial partner relationships.
• Ensure compliance with regulations and internal standards.
• Collaborate with marketing to drive traffic and brand growth.

Skills

Revenue growth

P&L management

Dealership operations

Team leadership

Communication

Data-driven decisions

CRM platforms

Tools

CRM platforms

Dealership management systems

Job description

CarGuys Inc. seeks a General Manager to lead a multi-dealership group across Charlotte, NC. You will oversee operations, sales, and service performance, driving profitability and customer excellence at each location.

Responsibilities include leading diverse teams, advancing strategic initiatives, managing budgets, and ensuring compliance. The role requires strong leadership, analytical skills, and a proven track record in dealership operations.