Multi-Clinic Operations Manager – Compliance & Billing

Upstate Cancer Center; City of Syracuse (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Upstate Cancer Center seeks an Operations Manager responsible for daily administrative operations across multiple clinics and locations, ensuring ongoing regulatory compliance. You will lead personnel activities—hiring, reviews, training, scheduling, payroll—while coordinating with clinical and hospital departments to guarantee smooth operations and billing.

The role emphasizes implementing policies, EMR changes, and driving QA/QI initiatives to improve patient flow and registration for

Qualifications

• Bachelor's degree with 4 years of progressive related experience OR Associate degree with 6 years of progressive related experience required.
• Prior supervisory experience required.
• Exceptional verbal and written communications skills required. Excellent organizational skills required.

Responsibilities

• Oversee day-to-day administrative operations in multiple assigned clinics and locations ensuring regulatory compliance.
• Manage personnel: hiring, performance reviews, training, coaching, scheduling, payroll, conflict resolution and disciplinary measures.
• Collaborate with clinic medical directors, providers and various hospital departments to ensure smooth operations and billing.

Skills

Supervisory experience

Verbal communication

Written communication

Organizational skills

Budget planning

Education

Bachelor's degree

Associate degree

Job description

Upstate Cancer Center seeks an Operations Manager responsible for daily administrative operations across multiple clinics and locations, ensuring ongoing regulatory compliance. You will lead personnel activities—hiring, reviews, training, scheduling, payroll—while coordinating with clinical and hospital departments to guarantee smooth operations and billing.

The role emphasizes implementing policies, EMR changes, and driving QA/QI initiatives to improve patient flow and registration for