Multi-Clinic Operations Lead — Growth & Impact

TotalCare Walk-In Clinic Inc; Chino (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

TotalCare Walk-In Clinic Inc. in Southern California is seeking an Operations Lead to coordinate daily operations across six clinics, report to the Managing Director, and help providers and staff function smoothly.

This role offers exposure to front-line operations and strategic initiatives, with a fast-paced culture and opportunities for growth; a competitive starting hourly rate, and potential raises and performance bonuses.

Qualifications

• Bachelor’s degree with a minimum 3.7 GPA.
• Interest in pursuing a career in business operations.
• 1–2 years of leadership and/or customer service experience.
• Familiarity with Google Sheets.

Responsibilities

• Monitor daily patient schedules across all clinics and balance load.
• Track call center performance and wait times.
• Review requests in the clinical inbox promptly.
• Follow up on inventory and facilities issues with vendors.
• Conduct period audits of clinics to ensure quality.
• Support HR tasks such as payroll and performance reviews.
• Assist with implementing new operational initiatives.

Skills

Leadership experience

Attention to detail

Customer service

Education

Bachelor’s degree, 3.7 GPA or higher

Tools

Google Sheets

Job description

TotalCare Walk-In Clinic Inc. in Southern California is seeking an Operations Lead to coordinate daily operations across six clinics, report to the Managing Director, and help providers and staff function smoothly.

This role offers exposure to front-line operations and strategic initiatives, with a fast-paced culture and opportunities for growth; a competitive starting hourly rate, and potential raises and performance bonuses.