Multi-Location Clinic Operations Manager

Accelerated Urgent Care; Fresno (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

Job summary

Accelerated Urgent Care in California is seeking an Operations Manager to oversee multiple clinics under the President. You will guide clinical operations, business development, and patient volume growth while ensuring compliance with policies and regulatory standards.

You will lead front-office policy development, optimize revenue processes with the billing team, and coach Clinic Managers and staff to deliver exceptional service. Travel 20–50% and a California driver’s license are required.

Qualifications

• Bachelor’s degree preferred; education in Business or Healthcare Management preferred.
• Minimum of one year of experience in managing staff across multiple departments.
• Experience with multi-location management.
• Travel ability; travel requirement 20–50%.
• Valid California driver’s license.

Responsibilities

• Oversee and direct operations of assigned clinics.
• Ensure clinics comply with regulatory requirements and policies.
• Share opportunities and best practices with AUC leadership.
• Collaborate with Director Team to establish Front Office policies.
• Maintain best practices across all clinics.
• Work with Billing Team to support revenue policies and collections.
• Manage staff schedules and clinic supervision levels.
• Build relationships with clinicians, staff, patients, communities, and vendors.
• Handle patient feedback escalation and resolutions.
• Ensure smooth clinic operations and systems.
• Lead Clinic Managers and staff to deliver great customer service.
• Assist with staff selection, hiring, training, and evaluations.
• Support Managers in resolving issues and improving operations.
• Conduct site visits to support Clinic Managers.
• Ensure Front Office training and records are up to date.
• Coordinate Training Specialist, Leads, and Shifts to meet performance.
• Participate in on-call rotation.
• Perform other duties as assigned.

Skills

Leadership

Staff management

Operations planning

Communication

Education

Bachelor’s degree in Business or Healthcare Management

Job description

Accelerated Urgent Care in California is seeking an Operations Manager to oversee multiple clinics under the President. You will guide clinical operations, business development, and patient volume growth while ensuring compliance with policies and regulatory standards.

You will lead front-office policy development, optimize revenue processes with the billing team, and coach Clinic Managers and staff to deliver exceptional service. Travel 20–50% and a California driver’s license are required.